This month, Geek Girls IT Services celebrates our 20th anniversary—a milestone we’re proud to share with our clients, partners, and team! What began two decades ago as a single technician providing break/fix services to Brooklyn residents and friends has grown into a...
Managed IT Services
Geek Girls IT Services Blog
The latest on cyber security, computer support and small business IT from one of New Jersey and New York’s top managed IT service providers.
How Small Businesses Can Use Their Managed IT Service Provider to Boost Productivity
If your organization is small and your workers are primarily remote, you may wonder if you really “need” managed IT services. The truth is that, for small businesses that rely on the cloud and have a largely remote workforce, partnering with a managed IT service...
Microsoft 365: Business Standard or Business Premium?
Choosing between Microsoft 365 Business Premium and Business Standard can be challenging for business owners and nonprofits. It involves weighing costs and features that, at first glance, may not seem important to your organization. Let's discuss some key features of...
How Customer Notes Work in Our Ticketing System
Recently we've had some inquiries about how emails are processed when a customer sends an email to our support address. Here are some things to keep in mind. If there is no ticket number in the subject line, a new ticket will be created. If the subject line contains...
Ransomware Attacks Reached All-Time High at End of 2020
From our friends at Rue Insurance: "Ransomware attacks spiked in 2020 as the chaos of COVID-19, combined with the transition to remote work, provided an abundance of opportunities for cybercriminals." Business interruption losses arising from these attacks were...
A New Layer of Cyber Security for our Managed Services Clients: Webroot Evasion Shield
The Webroot Evasion Shield is a new part of Webroot Business Endpoint Protection. It blocks malicious scripts from running, protecting your computers from ransomware and other malware that can be used to launch attacks on your network. If you are a Geek Girls IT...
We Protect Our Customers’ Systems by Protecting Our Own
We are seeing more and more stories like this one about IT providers getting hacked, which leads to their customers getting hacked. This is generally due to security vulnerabilities in the networks of many managed IT service providers, as well as poor security...
Why every business needs a firewall – Phoenix Business Journal
This article spells out in plain English why every business needs a serious firewall. Here are two important takeaways from this article: 1. "60 percent of small businesses don’t survive a cyberattack." 2. "The firewall is not a 'set it and forget it' security system....
Hosted Phone Services Can Save You Money and Headaches
We are now offering hosted PBX services. This system uses VoIP to provide you with phone service. It requires no in-house equipment except the phones themselves, and there is no long-term contract. It's feature-rich with a powerful auto attendant, free fax lines and a...
Verify your backup!
One question I always ask new clients is, "Are you backing up your data?" These days, most people know how important it is to have some sort of duplication of critical files such as financial data, important emails, contacts and documents. If you are already backing...