by Roberta | Sep 17, 2017 | News
A reader wote the following recently: “When I delete something on my computer it goes to trash. When I delete it from trash where does it go?” When you delete an item from your recycle bin, from the user’s point of view it’s “gone”....
by Roberta | Aug 24, 2017 | Cybersecurity, News
October 2017 EDIT: Since we posted this back in August, new information has come out indicating that Russia has been using Kaspersky software for spying. Whether or not Kaspersky was directly involved or if this effects Kaspersky’s consumer products, is still...
by Roberta | Jun 27, 2017 | News
A common danger on the internet is the “tech support” scam. It strikes when you are browsing the web normally until a pop-up appears saying that a problem has been found with your PC. The warning will include a phone number to call for repairs. It may even...
by Roberta | Jun 1, 2017 | Cybersecurity, News
[This is an edited and updated version of a post from 2013.] If someone calls you claiming to be from Microsoft and tells you that your computer is reporting errors to Microsoft, it’s a scam. If that person offers to “fix” your computer, you should...
by Roberta | May 15, 2017 | Cybersecurity, News
During the past week, computer systems throughout the world were reported to be disrupted by an extensive ransomware attack, mostly affecting Britain and Russia. Transmitted via email, the malicious software encrypts files and demands ransom before users can regain...