by Roberta | Nov 2, 2019 | News
Often a customer asks us for assistance with a computer, but if they more than one computer, we may need to identify which one they’d like remote assistance with. In order to identify which computer we are supposed to remote into, we’ll sometimes ask the...
by Roberta | Oct 19, 2019 | News
Unemployment has been on a steady downward trend for the past ten years, making keeping good employees a greater challenge than ever. Employee burnout is an important issue to address to ensure that your employees remain productive and happy. This article from our...
by Roberta | Oct 8, 2019 | News
Here’s an article that explains the basics of enterprise-class email security in plain English. Business-class email security should include: advanced phishing protection to protect against impostor email threats; spam and malware filtering; and URL screening to...
by Roberta | Oct 1, 2019 | Cybersecurity, IT for Small Business, Managed IT Services, News
This article spells out in plain English why every business needs a serious firewall. Here are two important takeaways from this article: 1. “60 percent of small businesses don’t survive a cyberattack.” 2. “The firewall is not a ‘set it and...
by Roberta | Sep 23, 2019 | News
Trying to manage your own data backup using a “do it yourself” consumer backup service such as Carbonite or Mozy? If you have a backup, but you’re not test-restoring at least once per month, then you don’t really have a backup. Here are five reasons...
