Often a customer asks us for assistance with a computer, but if they more than one computer, we may need to identify which one they’d like remote assistance with. In order to identify which computer we are supposed to remote into, we’ll sometimes ask the customer to tell us the name of the computer.
Here’s how to determine your Windows PC computer’s “hostname”. This is one way your computer can be identified on your network. (Note: Click on an illustration to see a bigger version of it.)
1. Open a Window on the computer and right-click on “This PC”; then click properties:
2. You will see the computer name: