by Roberta | Apr 28, 2026 | Managed IT Services, News
Our ticketing portal gives you a direct window into your IT requests: what’s been submitted, what’s in progress, and what’s been resolved, without having to call or email. Through the portal, you or anyone you designate can submit new tickets, add...
by Roberta | Apr 19, 2026 | Cybersecurity, IT for Small Business, Managed IT Services, News
Summer intern season is approaching, and many businesses will bring on temporary help without giving much thought to the IT implications. One of the more overlooked risks involves company data ending up on a personal device. It’s alarmingly common to allow interns to...
by Roberta | Apr 1, 2026 | Cybersecurity, IT for Small Business, News, Tech Tips for Small Business
Most business owners are familiar with the usual cybersecurity threats: phishing, ransomware, stolen credentials. Less discussed is a risk that originates inside your organization. Shadow AI refers to the use of AI tools like ChatGPT, Gemini, or other AI browser...
by Roberta | Mar 12, 2026 | Cybersecurity, IT for Small Business, News, Tech Tips for Small Business
Artificial Intelligence (AI) is everywhere. Its uses range from chatbots that answer customer questions to tools that help generate documents, presentations, and even code. While AI technology can save you time, improve efficiency, and unlock new opportunities,...
by Roberta | Jul 27, 2025 | Cybersecurity, IT for Small Business, Managed IT Services, News, Tech Tips for Small Business
Billions of accounts have been exposed due to infostealers. Infostealers are “a form of malicious software that breaches a victim’s device or systems to take sensitive information.” This is one reason why it’s critical that your employees work from company-managed...
