Customer User Offboarding Request - Geek Girls IT Services

Your Email Address (Optional)

If you would like to receive a copy of your submitted request, please provide your email address.

Ticket Number with Which You Were Provided*

Enter or paste the ticket number you were given when you were asked to fill out this form.

Last Date of Employment (Access will be removed at 5pm on this day unless you instruct otherwise)*

We recommend you advise us of a termination at least 5 business days before final work date so we have time to properly offboard your user. If you are offboarding multiple users, please multiply that time frame by the number of users you need to offboard to ensure we can meet your deadline.

To whom should we send any changed passwords for this user (mail or other accounts)?*

If you are offboarding this user today and need immediate removal as a matter of security, please call the office right after submitting this form: (347) 351-3031.

Full Name of User Leaving Company*
First Last

User's Company Email Address*

To confirm we are referencing the correct user, in case there are users with similar names.

What should be the disposition of the user's company mailbox? (Please check all that apply.)*
We want the emails to be accessible by other user(s) for both sending and receiving as this user.
We want to back up the mailbox to save the data.
We don't need any data backed up from this mailbox.
We want to delete the mailbox.
We want to keep the mailbox live and just change the password. (Mailbox remains billable.)
We don't need to send from the mailbox. We only want the emails to be forwarded to another user.
Suspend the mailbox (Google Mail only).
Convert to a shared mailbox (Microsoft 365 only).
Other (Please provide details below.)
Please check all that apply.

Please provide further details on mailbox disposition if necessary.
(E.g., who should have access.)

When should we remove user access to the mailbox? (Access will be removed at 5pm on this day unless you instruct otherwise)*
MM slash DD slash YYYY

Last Date User should Have Access to the Workstation and Network (Access will be removed at 5pm on this day unless you instruct otherwise)*
MM slash DD slash YYYY

We will attempt to disable user access at the end of the day indicated.

Who (if anyone) should be given access to user's documents? (This refers to documents that are private to the user, not shares that other users already have access to.)
If no one, please enter "none."

The following software licenses for the user should be RELEASED from the user, but keep the license for a future user*
List software or enter "all" or "none."

The following software licenses for the user should be CANCELLED. At the end of the Subscription term, billing will stop and license will no longer be available.*
List software or enter "all" or "none." Note: Some vendors may have specific licensing terms or minimums. We may not be able to cancel all licenses.

Will you repurpose the user's workstation?*

Yes, please keep this workstation on our RMM plan.

No, please remove the users workstation from RMM and remove/migrate all sensitive information. (Fees may apply.)

Other (please explain below)

Required Waiver of Responsibility*
I understand that if we provide a workstation on our own, Geek Girls IT Services is not responsible for the quality or compatibility of this workstation. Further, Geek Girls IT is not responsible for issues or delays that may arise due to a lack of enterprise-class security features on the device. Any labor required to resolve issues associated with purchasing an unsuitable device from a source other than Geek Girls IT Services is billable.

Is there anything else we should know ?
Special circumstances, security concerns, other email addresses associated with this user, services that user should retain access to indefinitely, etc.