IT Support in New Jersey & New York: (347) 351-3031 or (201) 645-1255

Customer New User Form

Thank you for providing this new user information. The more detailed the information you provide, the better we will be able to serve your user and your company.

Please do not enter private information here such as passwords, credit card numbers or social security numbers.

 

Please enter your account number.
Please enter your ticket number.
Please enter the new hire's start date.
We recommend you advise us of a new hires at least 5 business days before start date, and preferably earlier so we have time to properly onboard your new user. If you are onboarding multiple users, please multiply that time frame by the number of users you need to onboard to ensure we can meet your deadline.
Name
Please enter the user's first name.
Please enter the user's last name.
Email
Please enter email address.
...if different from hiring start date. Please note that the latest date email can be activated is the day we are scheduled to set up the new user's workstation. User must have a company email address in order for workstation configuration to begin.
Phone
Please enter the best number for us to reach this user directly when necessary.
Please enter the user's office phone number.
Altyernate number at which to reach this user.
Location/Job
Only needed if primarily working from home
This is required
Authorization
Is this user authorized to onboard new employees?
Is this user authorized to approve password and other security changes?
Is this user authorized to approve purchases?
Is this user a primary authority?
(Requires approval of a current primary authority.)
This user should receive your company's monthly IT Service report.
Workstation

Will you be purchasing a new workstation for this user? *

Should this user receive our courtesy monthly Cybersecurity and IT Newsletter?

Keep your users informed about the latest IT news.
Tools and Access
If all employees use a specific application, there's no need to list it here.

ScreenConnect Acknowledgement.*

Please note that in order for us to complete any physical workstation set-ups remotely, ScreenConnect must be installed on the new workstation by close of business on the business day prior to the scheduled set-up date. Otherwise the appointment will be cancelled and rescheduled.