Windows 8 is almost here. We're not recommending it yet for PCs. It's designed for touch devices and we found the interface awkward to use with a mouse. If you plan on buying a traditional PC with no touchscreen, we recommend you purchase one with Windows 7. Microsoft...
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Geek Girls IT Services Blog
The latest on cyber security, computer support and small business IT from one of New Jersey and New York’s top managed IT service providers.
Microsoft Ends Support of Windows XP, Office 2003 in 2014
If you're still using Windows XP, you should know that in 2014 Microsoft will no longer support it. This means there will not be any security updates or patches. If you are a small business with several older PCs, you should start thinking now about replacing them...
Kaspersky, Stuxnet and Iran
A couple of my residential clients are concerned that they have heard rumors that Kaspersky, the maker of Kaspersky Anti-Virus and Internet Security, is "helping Iran" to defeat the Stuxnet and Flame viruses which are designed (allegedly, okay, almost definitely) by...
Gmail IMAP Issue
If you are having trouble downloading your gmail into Outlook or another mail program, or on your smartphone, it may be a problem on Google's end: According to the "known issues" page on Google's web site: We are aware of an issue where users are receiving an error...
Wired Reporter’;s Apple ID Gets Hacked and He Loses Everything
This is a fascinating and very readable story about how a writer for Wired had his Amazon account hacked over the phone, leading to his Apple ID being hacked the same way (and all his data being wiped)! What's interesting about it is that there was almost no technical...
Should I Update My Web Browser?
A residential client recently asked about updating Internet Explorer. If you're using Windows 7 or Windows Vista, the latest version of Internet Explorer for you is 9. If you're running version 8, it's best to upgrade to 9. However, certain web sites may look a little...
“All My Friends Email Accounts Are Getting Hacked”
A client recently wrote that in the last two days, she had received two emails, apparently sent from friends, both of which were scams. She was concerned that her system might have been compromised, or even that she was somehow responsible for the breach, given the...
Do You Have an Idea or Question for Our Newsletter?
It was truly gratifying (and admittedly a bit of an ego boost) to see all the sign-ups to our new newsletter rolling in after I sent out an email announcement. As one client put it,"I hope the newsletter is as good as your service." Not to be immodest, but let's face...
Eliminate (Almost All) Panicked Calls for Computer Help with Managed Service Plans for Residential and Self-Employed Clients
We're excited to announce that we are now offering Managed Service plans to our residential and self-employed clients. These monthly maintenance plans have traditionally only been available to larger businesses. Thanks to new technology, making it more economical than...
How We Protect Our Clients’ Sensitive Data
We here at New York Geek Girls take our clients' personal information very seriously. I'd like to discuss what we do to keep it safe. Our clients' contact info (name, address, telephone number, and email address) is kept on our server, and is also stored on a secured...