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How To Take a Screen Shot in Windows 7 or 8

Windows 7 and Windows 8 have a built-in utility to take a picture of your screen. This can be useful when you want to send a picture of an error message to your tech. To find it in Windows 7, click on the Windows Start Menu. In the search bar, start typing...

How to Talk to Your Tech

In the course of troubleshooting for our many business and residential clients I have noticed that there is a gulf between the way techs understand computer terminology and the way some users might use the same terminology. The better you are able to communicate with...

LogMeIn Free is Going Away

It seems that lately a lot of software services are starting to charge for their formerly free tier of service. First it was Sugar Sync. Now LogMeIn, the service that allows you to view your computer screen remotely and control your mouse and keyboard, is removing...

Sugar Sync Free is Going Away

If you’ve been using a free Sugar Sync account to sync your files to the cloud and other devices, you need to know that Sugar Sync is discontinuing its free service as of February 8th. You will either need to sign up for a paid subscription or switch to another...