Help Desk Support for NJ and NY Businesses and Nonprofits
With Geek Girls’ Help Desk Support, business and nonprofits in New Jersey and New York can enjoy peace of mind knowing that our certified technicians can remotely resolve users’ technical problems including software crashes, lost passwords, email issues, etc. Our responsive help desk team will keep your employees productive and your organization running smoothly.
Remote Help Desk Support and Managed IT
Our Help Desk is an option with any of our Managed Services offerings. So you can be confident that when your users contact our help desk, we are familiar with your IT infrastructure. Our obsessively detailed documentation of your environment allows us to resolve issues quickly so your team member can get back to work.
Support from Certified Technicians
Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery. Let us provide remote technical support for:
- Email and software log-in issues and password resets
- Recovery of missing or deleted files
- Connectivity issues
- Computer performance concerns
- User guidance and general assistance
- Mobile device assistance
Our technology certifications include: