Help Desk Support for NJ and NY Businesses and Nonprofits
More than just another computer services company, we are a full-service IT service provider. We offer prompt and competent computer Help Desk support for NJ and NY businesses and nonprofits. Our North American-based team of smart, astute and friendly techs is ready to provide help desk support, including computer, printer and network support, for your company’s employees.
With Geek Girls IT Help Desk Support, business and nonprofits in New Jersey and New York can enjoy peace of mind. You can be sure knowing that our certified help desk technicians can remotely resolve users’ technical problems including software crashes, lost passwords, email issues, etc. Our responsive help desk team will keep your employees productive and your organization running smoothly.
Remote Help Desk Support and Managed IT
Our Help Desk is an option with any of our Managed Services offerings. So you can be confident that when your users contact our help desk, we are familiar with your IT infrastructure. Our obsessively detailed documentation of your environment allows us to resolve issues quickly so your team member can get back to work.
Support from Certified Technicians
Our help desk technicians receive regular training, coaching and quality review to continuously sharpen their skills. This ensures consistency and unmatched service delivery. We provide New Jersey and New York businesses with remote technical support for:
- Email and software log-in issues and password resets
- Recovery of missing or deleted files
- Connectivity issues
- Computer performance concerns
- User guidance and general assistance
- Mobile device assistance
Our technology certifications include: